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Shipping & Support FAQ
Our warehouses are located in America, Europe and Australia. We will prioritize the delivery of your package from the warehouse closest to you.
Warehouse Processing:1-2 business days
General Products:2-6 business days
Heavy & Big Size:10-15 business days
Tracking information will be updated on the "My Orders" page at the same time after the package is shipped.
Please wait patiently. Tracking numbers are not valid until the carrier scans the package and uploads the information to the system.
Please contact the local carrier as soon as possible and re-schedule the delivery to ensure you receive your package.
